Frequently Asked Questions
Everything you need to know about shopping with THREE NAILS
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unused and unworn items in their original packaging. Please visit our returns portal to initiate a claim and receive a prepaid shipping label.
Do you ship internationally?
Yes, THREE NAILS ships to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How can I track my package?
Once your order ships, you will receive a confirmation email with a direct link to the carrier's tracking page. You can also track your status by logging into your THREE NAILS account.
Are your products covered by a warranty?
Yes, all our products come with a 1-year limited warranty against manufacturing defects. If you experience any quality issues, please contact our support team with your order number and photos of the defect.